Sport Chek Customer Survey

Sport Chek is Canada’s largest retailer of sporting goods, footwear, and apparel. They have locations all across the country. They also have a strong online presence to serve their customers who may live in smaller communities or more remote areas of Canada so they too are able to take advantage of their extensive brand selection and expertise. Sport Chek is invested in the active, healthy lifestyle of Canadians, and has developed relationships with national and local sports organizations to bring fitness to people of all ages, especially children. Their motto is “Your Better Starts Here” and they strive to keep that at the forefront of everything their company does. Sport Chek Sports and Fitness equipment stores pride themselves on supplying the highest quality equipment and outer wear to its with great prices and excellent, knowledgeable service. In order to make sure that the level of quality is being maintained across their locations, they have put together a customer satisfaction survey. In appreciation to customers that assist them by completing the survey, they are giving away 2 $500 gift cards every month. In order to be entered to win you must complete the survey. Below we have provided a quick guide on how to complete the survey and get entered into the drawing.

Required to participate in survey:

  • Computer with access to the internet.
  •  You must have a receipt with a survey invitation code to complete the survey online and enter.
  • It is important to note that while the survey should only take 5 – 10 minutes to complete, if you leave your computer for more than 20 minutes, the survey will time out. Each question has a 20 minute time limit.

Steps to complete survey:

  1. Copy and paste the following URL into your browser or if your system allows click the link here we have provided. www.sportcheksurvey.ca
  2. You will need to enter the 16-digit survey invitation code found on the receipt from your most recent visit to SportChek.
  3. Press SUBMIT and answer each question about your most recent experience at SportChek to the best of your recollection. They would like know both the positive and/or negative information in regards to your visit.

Once you complete the survey you will need to enter your contact information if you want to be entered to win the gift card prize. If you are unable to connect to the website, you can call 1-866-364-0818 and follow the prompts to complete the survey.


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